National Benefits Line

National Benefits

UK-wide support available to disabled people, regardless of where you live in the country.
Covers many types of support from entertainment to health.

Some of these national benefits are open for all disabled people to apply for.
Some require the person to be on a specific benefit.
Always check the eligibility criteria before applying.
Financial Support

COUNCIL TAX BILLS

🏠

Council Tax Reduction

25% to 100% reduction on council tax.
Press “Find Out More” for a clear breakdown.

FREE
Complex apply
Proof required
Find Out More

ELECTRIC BILLS

Warm Home Discount

A one-off £150 Winter discount applied directly to your electricity bill if you’re on a qualifying benefit or low income.

FREE
Auto-applied
Proof required
Find Out More

TV BILLS

📺

TV License Reduction

If you’re registered blind or severely sight impaired you’re entitled to a reduction on your TV licence fee.

FREE
Easy to apply
Proof required
Find Out More
Apply

INTERNET BILLS

🖥️

Cheap Broadband

Cheaper broadband packages offered to people on Universal Credit or other qualifying benefits.
Press “Find Out More” for a clear breakdown.

FREE
Easy to apply
Proof required
Find Out More

MOBILE BILLS

☎️

Cheap SIM

Cheaper mobile contracts offered to people on Universal Credit or other qualifying benefits.
Press “Find Out More” for a clear breakdown.

FREE
Easy to apply
Proof required
Find Out More

INCOME TAX

🧾

Blind Person’s Allowance

Reduction of the overall income tax a registered severely sight impaired person has to pay.

FREE
Easy to apply
Proof required
Find Out More
Apply

EQUIPMENT

Disability Equipment VAT Relief

Disabled people don’t have to pay VAT (20%) on disabled equipment for personal use. Equipment like wheelchairs, adjustable beds, stairlifts etc.

FREE
Easy to apply
No proof required
Find Out More

COURT

🧑‍⚖️

Exemption Of Court Fees

If you’re on Universal Credit or have low income due to disability, you can fill in the EX160 form. This removes the cost of family court or civil court fees.

FREE
Complex apply
Proof required
Find Out More
Apply

PETS

🐾

PDSA Charity’s Low Vet Costs

For those on income-based benefits, up 100% free veterinary care through PDSA. Ensuring you never have to choose between bills and your pet’s health.

FREE
Easy to apply
Proof required
Find Out More
Apply

WATER BILLS

💧

Watersure Cap

Save money on your water bill. Must have a water meter, and be either on income-related benefits or have a medical reason for high water usage.

FREE
Easy to apply
Proof required
Find Out More
Travel & Transport

🚗

Blue Badge

A disabled parking permit that lets you park closer to your destination, including on yellow lines in many cases.

£10 fee
Easy to apply
Anyone can apply*
Find Out More
Apply

🚗

Lower Vehicle Tax

Claim 50-100% off vehicle tax if you receive a qualifying disability benefit.
One vehicle reduction only.

FREE
Easy to apply
Proof required
Find Out More
Apply

🚗

Motability Scheme

Lease a car, scooter, or wheelchair using your PIP mobility. Includes insurance, servicing and breakdown cover.

Via PIP
Complex apply
PIP required
Find Out More
Apply

PUBLIC TRANSPORT

🚂

Disabled Railcard

Save 1/3rd on most rail fares for you and a companion travelling with you. Covers most trains across the UK.

£20 a year
Easy to apply
Proof required
Find Out More
Apply

PUBLIC TRANSPORT

🚌

Disabled Coachcard

Save 1/3rd on National Express coaches for you (carer not included).
Covers all National Express coaches.

£30 a year
Easy to apply
Proof required
Find Out More
Apply

PUBLIC TRANSPORT

🚌

JC Travel Card

50% off bus and train travel for people actively looking for work or increased hours*. Talk to Work Coach to obtain.

FREE
Easy to apply
JCA or UC required
Find Out More

*Must be on benefits for a minimum amount of time

Health
Support

BLACKOUTS

🕯️

Priority Register (Gas/Electric/Water)

Priority support during unexpected water, gas or power outages, such as emergency heating and cooking facilities.

FREE
Easy to apply
No proof required
Find Out More
Apply

ACCESSIBILITY

☎️

Vulnerable Customer

Get more tailored assistance and support from your broadband/mobile providers, such as priority repairs and bill management.

FREE
Easy to apply
No proof required
Find Out More

SHOPPING

🛒

Supermarket
“Quiet Hours”

Major supermarkets dim lights, turn off music, and disable noises at tills early on Saturday or Sunday mornings.

FREE
No applying
No proof required
Find Out More

COURT

🧑‍⚖️

Court Support

Request specialized support for attending court, such as different document formats, more breaks, accessible toilets.

FREE
Complex apply
No proof required
Find Out More
Apply

ACCESSIBILITY

☎️

195 Directory

For anyone who can’t use a standard phone directory or smartphone due to disability. Call 195 and an operator will call numbers for you.

FREE
Complex apply
Doctor required
Find Out More
Apply
Entertainment

VENUES

📍

Nimbus Access Card

A card proving your disability difficulties. For venues to give support without you having to explain your needs.

£15 fee
Easy to apply
Proof required
Find Out More
Apply

CINEMA

📽️

CEA Card

Free cinema ticket for ONE companion accompanying a disabled person at participating cinemas across the UK.

£6 a year
Easy to apply
Proof required
Find Out More
Apply

FOOTBALL

Commentary Headset

Blind/partially sighted fans can request a headset at most major stadium grounds to hear real-time commentary.

FREE
Easy to apply
No proof required
Find Out More

VENUES

🏰

National Trust
Companion Pass

The Essential Companion pass makes it simple to bring one or two carers or companions with you, free of charge. 
You still need a National Trust Membership.

£100+ a year
Easy to apply
No proof required
Find Out More
Apply

VENUES

🏰

English Heritage
Free Companion

Tell the ticket office staff when you arrive that you require your carer/companion to be admitted with you.
You need an English Heritage Membership.

£84 a year
Easy to apply
No proof required
Find Out More

Access to Work: A massive government grant that pays for practical support if a disabled person wants to work. It funds taxi fares to work if they cannot use public transport, custom office chairs, or British Sign Language interpreters

Free Prescriptions: No charge for any prescribed medications.
Free Dental Care: Covers NHS dental check-ups and treatments.
Free Eye Care: Free NHS sight tests and vouchers to help pay for glasses or contact lenses.
Travel Costs: Money back for travelling to hospital appointments.

Medical certificate exemption for those on PIP and not JSA or UC

Regional Water Social Tariffs: Separate from WaterSure, local providers offer distinct discounts. For instance, Severn Trent Big Difference reduces bills by up to 70% based on low income.

merlin ride access pass

The 50p Guide Dog Scheme: Officially, a fully trained guide dog from the charity Guide Dogs UK costs a token payment of exactly 50p. The charity completely covers the rest of the £50,000+ lifetime training and support costs.

Royal Mail Articles for the Blind: Registered blind or severely visually impaired individuals can send talking books, embossed braille letters, and specialized equipment through the post completely free of charge via Royal Mail’s “Articles for the Blind” scheme.


The European Disability Card (EDC): While the UK has left the EU, many European countries and tourist hot-spots still recognize the Access Card or a PIP award letter to grant free companion tickets and queue jumps at landmarks like Disneyland Paris or the Colosseum.

The “Hidden” Morrison’s & Retail Discount: There is an official, vetted national disability discount card scheme called Purpl Discounts. If someone gets PIP, DLA, or ESA, they register their award letter to unlock permanent major retail discounts, such as 10% off groceries at Morrisons

Disabled Students Allowance (DSA) “Not a Loan” Hack: University students with physical disabilities, mental health conditions, or learning difficulties (like dyslexia or ADHD) can claim DSA. Crucially, it is a grant, not a loan, meaning it is never paid back. It pays for free specialized ergonomic chairs, laptops, printers, and a dedicated, paid human note-taker to sit in lectures with them.

The 25% Extra Time Exam Mandate: Under UK Joint Council for Qualifications (JCQ) rules, students with documented physical disabilities, chronic fatigue, or cognitive learning conditions can permanently receive up to 25% extra time (and sometimes a private room or a human reader/scribe) for all GCSEs, A-Levels, and university exams.

The Airline “DPNA” Hidden Code: When booking any commercial flight worldwide, disabled passengers or their agents can add the official DPNA (Disabled Passenger with Intellectual or Developmental Disability Needing Assistance) code to their booking ticket. This forces airport and cabin crews to provide specialized, patient assistance at check-in, customs, and boarding.

The “Gig Buddies” Matching Scheme: Operating across multiple UK regions, Gig Buddies matches adults with learning disabilities or autism with a volunteer who shares the same music taste. The scheme ensures they have a buddy to safely go to concerts, club nights, and festivals with.

The Camping and Caravanning Club Discount: Disabled members can get up to 25% off standard pitch fees across the UK, allowing for affordable, nature-based breaks.
Free Beach Wheelchair Rentals: A scattering of volunteer charities along the UK coast (from Scotland down to Cornwall) offer 100% free rentals of massive, all-terrain beach wheelchairs with balloon tires that can roll smoothly over sand and directly into the water.

WHY HELPTRACK?

No gate keeping, no hidden fees.
A directory built by two disabled English citizens who know the struggles of finding disability help in the UK.

  • Completely free
  • No sign ups
  • Frequently reviewed information
  • Written in plain English
  • Accessible website across all devices