National Benefits Line
National Support
The National Benefits page on HelpTrack is to view UK-wide disability support.
Everything on this page is available to everyone, regardless of where they live in the country.
This page covers many types of support from entertainment to health.
⚠️ Some of these benefits are open to everyone.
Others require you to be on a specific benefit to apply.
Always check eligibility before applying. ⚠️
Financial Support
COUNCIL TAX BILLS
🏠
Council Tax Reduction
25% to 100% reduction on council tax.
Press “Find Out More” for a clear breakdown.
ELECTRIC BILLS
⚡
Warm Home Discount
A one-off £150 Winter discount applied directly to your electricity bill if you’re on a qualifying benefit or low income.
TV BILLS
📺
TV Licence Reduction
If you’re registered blind or severely sight impaired you’re entitled to a reduction on your TV licence fee.
INTERNET BILLS
🖥️
Cheap Broadband
Cheaper broadband packages offered to people on Universal Credit or other qualifying benefits.
Press “Find Out More” for a clear breakdown.
MOBILE BILLS
☎️
Cheap SIM
Cheaper mobile contracts offered to people on Universal Credit or other qualifying benefits.
Press “Find Out More” for a clear breakdown.
INCOME TAX
🧾
Blind Person’s Allowance
Reduction of the overall income tax a registered severely sight impaired person has to pay.
EQUIPMENT
♿
Disability Equipment VAT Relief
Disabled people don’t have to pay VAT (20%) on disabled equipment for personal use. Equipment like wheelchairs, adjustable beds, stairlifts etc.
COURT
🧑⚖️
Exemption Of Court Fees
If you’re on Universal Credit or have low income due to disability, you can fill in the EX160 form. This removes the cost of family court or civil court fees.
PETS
🐾
PDSA Charity’s Low Vet Costs
For those on income-based benefits, up 100% free veterinary care through PDSA. Ensuring you never have to choose between bills and your pet’s health.
WATER BILLS
💧
Watersure Cap
Save money on your water bill. Must have a water meter, and be either on income-related benefits or have a medical reason for high water usage.
SHOPPING
🛍️
Purpl Discounts
A membership that unlocks discounts for over 350 different UK brands.
Made specifically for disabled people with lots of discounts on disability products.
Travel & Transport
PRIVATE TRANSPORT
🚗
Blue Badge
A disabled parking permit that lets you park closer to your destination, including on yellow lines in many cases.
*Easier to get with PIP/DLA/Pension age
PRIVATE TRANSPORT
🚗
Lower Vehicle Tax
Claim 50-100% off vehicle tax if you receive a qualifying disability benefit.
One vehicle reduction only.
PRIVATE TRANSPORT
🚗
Motability Scheme
Lease a car, scooter, or wheelchair using your PIP mobility. Includes insurance, servicing and breakdown cover.
PUBLIC TRANSPORT
🚂
Disabled Railcard
Save 1/3rd on most rail fares for you and a companion travelling with you. Covers most trains across the UK.
PUBLIC TRANSPORT
🚌
Disabled Coachcard
Save 1/3rd on National Express coaches for you (carer not included).
Covers all National Express coaches.
PUBLIC TRANSPORT
🚌
JC Travel Card
50% off bus and train travel for people actively looking for work or increased hours*. Talk to Work Coach to obtain.
*Must be on benefits for a minimum amount of time
Health
NHS
🏥
NHS Free Prescriptions
Certain benefits (usually income related) will give you free NHS medication, dental work and eye tests.
Just explain you’re exempt and what your reason for exemption at the counter.
NHS
🏥
NHS Low Income Scheme (HC2/HC3)
If you are on low income but not on benefits, you can fill in a HC1 form. The NHS will decide if you need to pay for NHS medication, dental work and eye tests. These are known as HC2/HC3 certificates.
NHS
🏥
Prescription Certificate (PPC)
If you regularly collect medication but don’t qualify for free prescriptions, a PPC can help with prescription costs.
Get 3 month or 12 month certificates.
If you get more than one routine prescription a month, you save money!
Support
BLACKOUTS
🕯️
Priority Register (Gas/Electric/Water)
Priority support during unexpected water, gas or power outages, such as emergency heating and cooking facilities.
ACCESSIBILITY
☎️
Vulnerable Customer
Get more tailored assistance and support from your broadband/mobile providers, such as priority repairs and bill management.
SHOPPING
🛒
Supermarket
“Quiet Hours”
Major supermarkets dim lights, turn off music, and disable noises at tills early on Saturday or Sunday mornings.
COURT
🧑⚖️
Court Support
Request specialized support for attending court, such as different document formats, more breaks, accessible toilets.
ACCESSIBILITY
☎️
195 Directory
For anyone who can’t use a standard phone directory or smartphone due to disability. Call 195 and an operator will call numbers for you.
WORK
💼
Access To Work
A government grant that pays for support for a disabled person that wants to work. Things such as adaptive tech, mental health support etc.
📩
Articles For The Blind
If you are registered as sight-impaired, Royal Mail can provide free, 1st Class postage for sending specific accessible items, literature, and assistive equipment.
EDUCATION
🎓
Extra Exam Time
Students with certain disabilities can receive extra time in all of their exams. Not applicable for all disabilities.
For GSCEs/A-Levels/Uni.
EDUCATION
🎓
Student Allowance
A government grant for disabled students who need adaptive tech, software, additional mentors etc.
For College and University students.
FLYING
✈️
Special Airport Assistance
A code (DPNA) is attached to your flight booking. This alerts ground staff and cabin crew that you may need extra time, a quieter environment, or other help.
Entertainment
VENUES
📍
Nimbus Access Card
A card proving your disability difficulties. For venues to give support without you having to explain your needs.
CINEMA
📽️
CEA Card
Free cinema ticket for ONE companion accompanying a disabled person at participating cinemas across the UK.
FOOTBALL
⚽
Commentary Headset
Blind/partially sighted fans can request a headset at most major stadium grounds to hear real-time commentary.
VENUES
🏰
National Trust
Companion Pass
The Essential Companion pass makes it simple to bring one or two carers or companions with you, free of charge.
You still need a National Trust Membership.
VENUES
🏰
English Heritage
Free Companion
Tell the ticket office staff when you arrive that you require your carer/companion to be admitted with you.
You need an English Heritage Membership.
VENUES
📍
National Disability Card
A disability card that unlocks shopping and leisure discounts.
Not only gives discount on eligible venues but also gives discount codes for eligible online shopping.
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